Extra fare: Transport Division officers file 292 circumstances towards Ola, Uber in Bengaluru

Amidst complaints of taxi aggregators charging exorbitant fares, the Transport Division on Friday carried out a drive towards Ola, Uber and different operators. Transport Commissioner T.H.M. Kumar advised The Hindu that 292 circumstances have been booked for charging extra fares.

The drive was carried out at numerous locations similar to Anand Rao Circle, Majestic, KSR-Bengaluru railway station, Jayanagar bus stand, Hennur cross street, Devanahalli street close to Kempegowda Worldwide Airport and others.

The officers have maintained that motion has been taken towards the aggregators following complaints from most of the people. It’s stated that among the passengers even despatched out e-mail complaints to the Chief Minister and different high functionaries within the authorities looking for motion.

“Common public has been complaining that aggregators similar to Ola and Uber are charging extra fares. Prior to now, the State authorities had fastened fares which are relevant for the taxi aggregators. They’ve to repair the fare as per the slab fastened by the federal government and can’t take passengers for a trip,” stated the commissioner.

Within the metropolis, passengers counting on taxis are complaining that there was a steep rise within the fares charged by the aggregators. Vidya Kumari stated, “It has been months, travelling within the metropolis has change into too costly. There have been situations of apps displaying as much as ₹100 for a 3 kilometer stretch. Lengthy distance journey to airport and others has change into very costly.”

One other passenger Gurumurthy stated, “Reserving a taxi trip from or to the bus stand or the airport is turning into very costly. The ready time is just too lengthy in comparison with earlier years. There have been a number of situations of drivers not switching on AC in the course of the trip and from the airport, the taxi drivers illegally cost toll charge with out taking the toll street.”

Joint Commissioner Okay.T. Halaswamy stated that for the primary offence of charging an extra fare penalty of ₹500 is imposed on the drivers. “We will even serve notices asking the taxi aggregators looking for their response. Primarily based on their reply, the division will take additional motion.”

On different hand, the drivers say their earnings remained the identical regardless of the hike in fares. Krishna Kumar a driver stated, “After the pandemic, as a consequence of monetary difficulties hundreds of drivers ended up dropping their automobiles after failing to pay the mortgage. This has resulted in a drastic drop within the variety of operational taxis. Although aggregators have elevated the fare, we’re not benefited. For every journey over 30% fee is charged. We’re not ready to fulfill gasoline bills, upkeep and different residing bills. On high of this, the division has illegally allowed bike taxis to function. This has a extra hostile impression on taxi and auto drivers within the metropolis.”

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